CHILDREN AND YOUTH SERVICES
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DSO SERVICES
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PASSPORT
FUNDING PROGRAM
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COVID-19 Update

Contact Hamilton is here for you during the COVID-19 pandemic.

For more information on the COVID-19 pandemic and resources available to you, please visit your program home page.

Our Commitment to Diversity and Anti-Racism

Contact Hamilton welcomes you.  Here, you are safe.  We will listen and learn from you. 

We promise you respect and understanding.

We know that many people we work with experience ongoing injustices.

We are actively learning about racism and the ways it impacts people. 

We value when you let us know how we are doing.

Contact Hamilton Board of Directors Statement Regarding Anti-Racism

Child and Youth Services System Committee Statement Regarding Anti-Black Racism

About Us

Contact Hamilton for Children’s and Developmental Services administers 3 programs:

  • Children and Youth Services
  • Developmental Services Ontario Hamilton Niagara Region (DSO HNR)
  • Passport Funding Program, Hamilton-Niagara

Children and Youth Services

Our Children and Youth Services program helps children, youth, and their caregivers in the following ways:

  • Connect to the mental health, FASD and/or developmental services that they need. (Access Program)
  • We help children and youth aged birth to school exit who have multiple and complex needs, and their caregivers, coordinate their multiple services. (Coordinated Service Planning)
  • We help families of children and youth with FASD (fetal alcohol spectrum disorder) or possible FASD access services in the community. We work closely with the Hamilton FASD Collaborative, and help families get connected to the services that they provide: case conferencing, training/education, and caregiver support.  (FASD Service)

DSO HNR Services

Our DSO HNR program helps people aged 16+ years with a developmental disability looking for adult developmental services, in the following ways:

  • We confirm a person’s eligibility for adult developmental services that are funded by the Ministry of Children, Community and Social Services
  • We help eligible people apply for adult developmental services by completing the provincial Developmental Services application
  • For people aged 18+ years, we make referrals to adult developmental services

For more information, please visit www.dsontario.ca


Passport Funding Program, Hamilton-Niagara

Our Passport Funding Program provides funding to adults with a confirmed developmental disability for community participation supports, respite and skill development.  Referrals come through the DSO.  If you are interested in applying for Passport funding, please connect with the DSO. 

Vision, Mission, and Service Principles and Values 

Our Vision
Thriving children and youth, empowered adults, strong families, inclusive communities.

Our Mission
To enhance quality of life by providing access to information and available services and supports

Service Principles and Values
Contact Hamilton is a values and principles-based organization and strives to adhere to these through its work and conduct.

To this end, Contact Hamilton’s central I.D.E.A. is:

Integrity
Contact Hamilton board, staff and volunteers will be trustworthy, honest, responsible and will treat people with dignity and respect

Diversity
Contact Hamilton board, staff and volunteers will be inclusive, fair, equitable, welcoming and provide a safe place to request and receive service

Empathy
Contact Hamilton board, staff and volunteers will act with compassion, patience and will provide support and guidance

Accountability
Contact Hamilton board, staff and volunteers will be transparent, responsive and strive for service excellence

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Board of Directors

Michael Lawlor

Chair

Michael lives in Hamilton and is a school administrator with the Hamilton-Wentworth Catholic District School Board. He has undergraduate degrees from McMaster and Brock Universities and a Master of Education degree from the University of Toronto. Michael is particularly passionate about the wellbeing of youth and is a regular liaison between adolescents and Contact Hamilton.

Mary Zawadzki

Vice-Chair

Mary lives in Hamilton and works in the Health Care industry as a Manager of Community Programs and Resources with a focus on melanoma and skin cancer. Mary has 10 years experience in the not for profit sector. Throughout her social support practice she engages in counselling clients at various stages of their healing journeys from a trauma informed lens. 

Surbhi Batra

Director

Surbhi lives in Hamilton and works as a Talent Acquisition Specialist. She holds a Master's Degree in Business Administration. Surbhi has over 10 years of experience in Human Resources. Surbhi believes that everyone has a purpose in life and her purpose is to support the community. Surbhi has over 20 years of experience in supporting various not-for-profit organizations. Her first volunteering experience was teaching under-privileged kids when she was 12 years old. Since then, she knew that she would continue to make a difference in their lives. She is passionate towards working for the overall development of kids and youth of the society as
they are the future. She is committed to providing her time and expertise and is dedicated to bringing a positive change.

Jennifer Blakely

Director

Jennifer lives in St. Catharines, Ontario and works in Human Resources with Ontario Power Generation. Most recently she completed a post-graduate certificate in Human Resources from the University of Toronto. She has a Masters degree in International Business from Bond University, Queensland Australia; and she completed her undergraduate degree from Queen’s University in Political Science. She is passionate about improving access to mental health services in the community. 

Kudzanai Chasosa

Director

Kudzie lives in Hamilton and works as a Service Delivery Manager for a software company.  He has lived and worked in Zimbabwe, the United States of America and Canada.
Kudzie has over 20 years’ experience in Accounting and Finance, spanning over different industries from non-profit, financial services, consultancy and tech. He has a Masters degree in Professional Accountancy from Indiana University, USA and several accounting certifications from Zimbabwe, the United Kingdom and the United States of America.
Kudzie is committed to offering his knowledge, expertise and passion to his community.

Kellie Crnic

Director

Kellie was born and raised in Hamilton, and currently lives in Stoney Creek where she is working as a Program Manager supporting Internationally Educated Nurses in Ontario. Kellie completed her BScN from McMaster University, and she has worked as a bedside nurse in critical care for 11 years. During that time, Kellie discovered a new passion in wanting to create meaningful changes within the healthcare setting. It was because of this, she returned to school where she recently completed her masters in Quality Improvement and Patient Safety at the University of Toronto. Kellie has lead many initiatives aimed at improving access to patient care in a number of clinical areas as a result. Kellie enjoys the new and constant challenges that change management provides, including creating, developing and employing strategies to improve access to high quality, equitable, and sustainable services both within and outside of the hospital setting. 

Dino Di Marcantonio

Director

Dino lives in Hamilton and works for Goodfood Market Corp. as Sr. Director National Supply Chain planning. He has over three decades of retail and food experience and has sat on four not for profit boards and committees that have helped families with lived experience. He has an B Sc in Electrical Engineering from the University of Western Ontario.

Dana Gomez

Director

Dana lives in Hamilton and has worked within social services for 13 years, currently supporting adults experiencing mental health crisis. Dana has extensive clinical training specializing in children and youth mental health, priding herself in her developed trauma informed approach. She has always been very involved within her community and was presented with a Commendation Level One for providing sensitivity towards victims of crime and trauma from the Hamilton Police Victim Services Unit in 2016. Dana has a devoted passion to eliminating stigma around mental health, supporting families and assisting them in navigating the health care system. Dana is committed to contributing her experiences from a frontline perspective and empowering individuals to overcome their personal barriers.

Charlene Forrest

Director

Charlene lives in Brantford and has worked as a Clinical Supervisor for Carpe Diem Therapeutic Treatment Homes in Brampton where she is passionate about supporting families and youth. She has a Health Science Diploma and Child and Youth Worker Diploma from Mohawk College in Hamilton and her Bachelors Degree in Child and Youth Care from Toronto Metropolitan University. Charlene is a UMAB trainer, works from a trauma informed lens and is passionate about helping youth and families access services to allow them to be successful and happy in life.

Gloria Huh

Director

Gloria lives and works in Hamilton. She has practiced as a lawyer in the criminal justice system for the last 9 years and has seen how access to mental health services and the justice system can overlap. While knowing there are no easy answers, Gloria is thankful for the opportunity to work towards greater access to meaningful mental health supports with Contact Hamilton. 

Jaime Slack

Director

Jaime lives in Hamilton and is the active Living and Day Camp Supervisor at BGC Hamilton-Halton, formerly known as Boys and Girls Clubs of Hamilton.  She completed an honours specialization in Psychology and also received a minor in Criminal Justice, from the University of Western Ontario.  Jaime has a passion for creating programs for children and youth that break down barriers, provide opportunity and create safe and inclusive environments for all.  She is a true believer that opportunity changes everything!

Emily Van Looyen

Director

Emily lives in Hamilton and for the past five years has been a lawyer practicing exclusively in the areas of family law and child protection law. She loves exploring the Hamilton community with her partner and young son. Emily looks forward to working with the Board. She is committed to ensuring that children, youth and families receive the supports needed to thrive.

Kyle Whalen

Director

Kyle is a proud “born and raised Hamiltonian” and a Mohawk College alumni. As a Child and Youth Worker, Kyle has been able to assist hundreds of individuals and their families at various stages in their lives over his twenty plus year career. Specializing in acute care, Kyle has experience in youth justice, children’s metal health and intellectual developmental disabilities sector striving to be an effective member of the multidisciplinary team. Currently Kyle is a Manager of Supportive living and staff trainer in Safe Management and ASIST within the adult developmental disability sector in Oakville Ontario. Kyle is committed to offering his knowledge, experience and passion to his community in hopes to make his community stronger. 

Contact Hamilton is governed by a voluntary board of directors, operating under a policy governance model. Board meetings occur monthly and are open to the public to observe.

For further information about the meeting dates or to enquire about attending a meeting, please call Dayna Setzkorn at 905-522-3304 ext. 229 or 1-877-376-4674 ext 229 or e-mail dayna.setzkorn@contacthamilton.ca.

If you are interested in becoming a board member, please click here for more information and complete the application package.

Board Strategic Priorities

In 2017 and 2018, the Board of Directors undertook a review of the organization's Vision, Mission and Service Values and Principles. To support this process, they engaged stakeholders (consumers, families, staff, agency partners and funders). Revisions were made to the Vision, Mission and Service Principles and new Board Priorities were identified.

Governance Priorities

  1. To be a well informed Board
  2. To be a well governed Board
  3. To be a collaborative Board

Last Revised September 7th, 2021

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How to Reach Us:
140 King Street East, Suite 4
Hamilton, ON, L8N 1B2
Phone: 905-570-8888
Email: info@contacthamilton.ca