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Privacy Policy


Protecting your privacy is very important to us. We have a detailed privacy policy.

Privacy and Information Practices Policy / Politique sur la vie privée et les pratiques d’information (CR-11-50 2020-06-10).

Access to Records

Generally, every Contact Hamilton client who is 12 years of age or older has a right to access their own record of personal information. 

Requesting Access to Records Policy / Politique sur les demandes d’accès aux dossiers (CR-11-51 2020-06-10)

Inquiries and Complaints about Privacy

You have the right to inquire or complain if you have concerns about the way we handle your personal information. If you have questions or concerns about privacy regarding our agency, please contact:

Lea Pollard
Executive Director,
Contact Hamilton Administrators of Developmental Services Ontario Hamilton-Niagara Region
140 King Street East, Suite 4, Hamilton, ON, L8N 1B2
905-570-8888 or 1-877-376-4674

Last Revised September 7th, 2021

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How to Reach Us:
140 King Street East, Suite 4
Hamilton, ON, L8N 1B2
Phone: 905-570-8888