Contact Hamilton is here for you during the COVID-19 pandemic. While our offices are closed, we are available by telephone and ready to help.
Because we are working remotely, calls from us will appear as "private caller".
Please check our website frequently for the most up-to-date information regarding our services.
For information about COVID-19, including symptoms, transmission, treatment and what to do if you think you may be ill, please visit:
You can also visit local public health agencies in your city/county/region:
It can be challenging to know what to do during uncertain times. We have found some good resources to help explain, understand and cope with COVID-19. You are very welcome to use these resources. We will do our best to keep these resources updated as we have information.
People with Intellectual Disabilities and their Families
- BounceBack: A free, evidence-based cognitive behavioural therapy (CBT) program that offers guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call 1-866-345-0224.
- BEACON: BEACON is digital therapy that’s there for you wherever and whenever you want it. With it, you’ll be guided by a registered mental health professional, and it’s now available at no cost to you and your family members (age 16 years and older).
- Stronger Minds: Stronger Minds by BEACON is a free digital program for all Canadians – to support your mental well-being through the COVID-19 crisis.
- CAMH: Mental Health and the COVID-19 Pandemic
- How to manage mental health, developed by CAMH (Canadian Mental Health Association)
- My Anxiety Plan (MAP) for Adults: My Anxiety Plan (MAP) is an anxiety management program based on cognitive-behavioural therapy (CBT).
- MindShift CBT: MindShifT CBT uses scientifically proven strategies based on Cognitive Behavioural Therapy (CBT) to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety.
- Calm: Meditating App
- ConnexOntario: Adults and frontline workers who are dealing with the realities of COVID-19 can call ConnexOntario at 1-866-531-2600 for mental health, addictions and problem gambling support.
- 211 Ontario: For information and referrals for community, government, social and health services, including mental health resources across Ontario, call 211 or 1-877-330-3213. Live web chat is also available.
- Hamilton Quick Guide to Services: Hamilton is full of resources and the purpose of this booklet is to organize them so service providers can better serve the community. The book is supplementary to Hamilton Public Library’s Redbook and hnhbhealthline.ca.
- Hope for Wellness Helpline: Indigenous peoples can call 1-855-242-3310 for immediate mental health counselling and crisis intervention across Canada (available in some Indigenous languages). Live web chat is also available.
- Talk 4 Healing: Indigenous women can get help, support and resources seven days a week, 24 hours a day, with services in 14 languages by calling or texting 1-855-554-4325. Live web chat is also available.
- First Peoples Wellness Circle: COVID-19 Wellness Strategies
- Thunderbird Partnership Foundation: Hope during COVID-19
- Partners for Planning: Self-Care During COVID-19
If you have a crisis situation and require help immediately, please consider:
- Calling 911
- For mental health crisis / urgent situations, calling your local mobile crisis service:
- For Hamilton: COAST Hamilton, 905-972-8338
- For Niagara: COAST Niagara, 1 -866-550-5205.
- For Brant: St. Leonard’s Community Services, 519-759-7188 or 1-866-811-7188
- For Haldimand and Norfolk: CAST, 1-866-487-2278
- Calling your health care provider