We are available by telephone and ready to help.

• For Passport enquiries, please call 1-866-288-9659 or email passport@contacthamilton.ca
• For DSO HNR enquiries, please call 1-877-376-4674 or email info@dsohnr.ca
• For Children and Youth Services enquiries, please call 905-570-8888 or email info@contacthamilton.ca

Please check our website frequently for the most up-to-date information regarding our services.

For information about COVID-19, including symptoms, transmission, treatment and what to do if you think you may be ill, please visit:

• Government of Canada
• Government of Ontario
• Public Health Ontario

You can also visit local public health agencies in your city/county/region:

• City of Hamilton, Public Health 
• Region of Niagara Public Health 
• Brant County Health Unit 
• Haldimand Norfolk Health and Social Services  

If you have a crisis situation and require help immediately, please consider:

• Calling 911
• For mental health crisis / urgent situations, calling your local mobile crisis service:
  • For Hamilton: COAST Hamilton, 905-972-8338
  • For Niagara: COAST Niagara, 1-866-550-5205
  • For Brant: St. Leonard’s Community Services, 519-759-7188 or 1-866-811-7188
  • For Haldimand and Norfolk: CAST, 1-866-487-2278
• Calling your health care provider.

People with Intellectual Disabilities and their Families

• Health Care Access Research Developmental Disabilities (HCARDD)- A wide variety of information about COVID-19, things to do, how to take care of your mental health developed by HCARDD
  
  
• COVID-19 Disability Resources through Inclusion Canada
• Autistics for Autistics Ontario: COVID-19 Resources for Autistic People
  
  
• Partners for Planning - Staying Connected during COVID-19
  
  
• Connectability - COVID-19 Resources

Children, Youth and their Families

• City of Hamilton – Public Health: Information about infant, child and youth mental health during COVID-19. 
  
  
• Kids Help Phone: Children and youth 18 and younger who need to talk to someone about their mental health can call 1-800-668-6868, for 24/7 phone and text support.
  
  
• Good2Talk: A phone and texting service that offers confidential support to post-secondary students. Call 1-866-925-5454.
  
  
• YourSpace Hamilton
  
  
• Child and Adolescent Services Virtual Walk In Clinic
  
  
• Mind Your Mind
  
  
• My Anxiety Plan (MAP) for Children and Teens (Anxiety Canada)
  
  
• School Mental Health Ontario
• COVID-19 Youth Mental Health Resource Hub - 
  
  
• First Peoples Wellness Circle: Mental Wellness Resources for Parents and Children
  
  
• Triple P Parenting - Top Parenting Tips for Parents and Carers in Uncertain Times

General Resources

• Wellness Together Canada: The Wellness Together Canada portal provides various resources and supports to advance mental health recovery and mental wellness. These resources include self-guided assessments and educational material, peer-to-peer support, and free one-on-one counseling with certified professionals.
  
  BounceBack: A free, evidence-based cognitive behavioural therapy (CBT) program that offers guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call 1-866-345-0224.
  
  
• CAMH: Mental Health and the COVID-19 Pandemic 
  
  
• Crisis and Trauma Resource Institute
  
  
• My Anxiety Plan (MAP) for Adults: My Anxiety Plan (MAP) is an anxiety management program based on cognitive-behavioural therapy (CBT).
  
  
• MindShift CBT: MindShifT CBT uses scientifically proven strategies based on Cognitive Behavioural Therapy (CBT) to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety.
  
  
• Calm: Meditating App
  
  
• ConnexOntario: Adults and frontline workers who are dealing with the realities of COVID-19 can call ConnexOntario at 1-866-531-2600 for mental health, addictions and problem gambling support.
  
  
• 211 Ontario: For information and referrals for community, government, social and health services, including mental health resources across Ontario, call 211 or 1-877-330-3213. Live web chat is also available.
  
  
• Hope for Wellness Helpline: Indigenous peoples can call 1-855-242-3310 for immediate mental health counselling and crisis intervention across Canada (available in some Indigenous languages). Live web chat is also available.
  
  
• Talk 4 Healing: Indigenous women can get help, support and resources seven days a week, 24 hours a day, with services in 14 languages by calling or texting 1-855-554-4325. Live web chat is also available.
  
  
• First Peoples Wellness Circle: COVID-19 Wellness Strategies
  • Health Professionals
  • Elders and Seniors
  • Community
    
    
• Thunderbird Partnership Foundation: Hope during COVID-19
  
  
• Partners for Planning: Self-Care During COVID-19