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Welcome to the

Children and Youth Services Program

Please click here for an update regarding COVID-19, including resources available for you and your family.

Thank you for referring to us!

Please note that our office is closed but our services are OPEN. We are currently working from our homes and calls from us will appear as “Private Number or No caller ID”. 

Please know that when we call you, you will get our undivided attention and we will take the time necessary to understand your situation and the services you need. While you wait to speak with us,  we invite you to check out our resource pages about mental health and developmental resources that you may find helpful. If you need help right now, click on the blue box on the top left corner called "Need Help Now". 

We look forward to talking with you.

Important News and Events

Youth Strategy Focus Groups

September 20, 2021
The City of Hamilton is re-engaging with the youth in our community. We are asking for youth age 14-29, community partners and parents to give their input on specific issues pertaining to youth in Hamilton. This is a great opportunity for youth to be heard.  There are two ways to contribute: Youth Re-engagement survey: Click … Continue reading Youth Strategy Focus Groups
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Parent Education Program

September 10, 2021
Alternatives for Youth (AY) is offering a Parent Education Program (PEP). It is a 6 week group that starts on October 14th. Please see Poster for details.
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Family Nights Have Gone Virtual

August 12, 2021
The McMaster Children’s Hospital Autism Program, Autism Ontario, and the YoungCaregivers Association have teamed up to offer activities for the whole family.Participate in a parent support group, sibling support group, or a recreationalgroup for children with autism. Click here for more information.
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  • “I truly appreciate your support, advocacy and professionalism as we work through this extremely stressful time.”

  • “Thank you again for all your help with my daughter, I am so relieved to know that things are in motion to help with her anxiety. It has been a long process of everyone shuffling us around, telling us to call someone else, so I really appreciate you advocating for her and helping us get the process started.”

  • “At first, I was not aware of who Contact Hamilton was or what they could provide for my daughter. I felt relieved to know someone was actually taking the time to listen to me. Once I had my scheduled in-take appointment, the questions asked made me realize they will direct me to the program that is best suited for my daughter.”

    Christine, parent
  • “Thank you very much for your assistance. I found it easy to speak with you, and it was a pleasure to work with you, too.“

  • “I feel like you went out of your way to help guide me and put us on the right track. I can’t express my gratitude. Thank you for showing me extreme kindness and understanding.”

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How to Reach Us:
140 King Street East, Suite 4
Hamilton, ON, L8N 1B2
Phone: 905-570-8888